Question 1

What is your refund policy?

Accepted Answer

We do not offer a refund policy or returns on any items unless the product is faulty. If the product is faulty, please get in touch and it will be sorted for you.

Question 2

Do you ship outside of the UK?

Accepted Answer

Yes we do! See our shipping options at the checkout.

Question 3

Do you offer FREE Delivery?

Accepted Answer

Yes! FREE deliveries on orders over £80

Question 4

Do you offer Bulk Buying?

Accepted Answer

Yes (prices pending).

Question 5

Are you looking for Ambassadors?

Accepted Answer

Yes! To apply you must have over 4k followers tag and post @chapter.22 in your lash posts and contact us to get involved with being a brand ambassador!

FAQ'S

Find our frequently asked questions below!

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