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Find our frequently asked questions below!

Frequently asked questions

What is your refund policy?

We do not offer a refund policy or returns on any items unless the product is faulty. If the product is faulty, please get in touch and it will be sorted for you.

Do you ship outside of the UK?

Yes we do! See our shipping options at the checkout.

Do you offer FREE Delivery?

Yes! FREE deliveries on orders over £80

Do you offer Bulk Buying?

Yes (prices pending).

Are you looking for Ambassadors?

Yes! To apply you must have over 4k followers tag and post @chapter.22 in your lash posts and contact us to get involved with being a brand ambassador!

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